Frequently Asked Questions
Is it comfortable for my pet?
Is it comfortable for my pet?
Yes. The openings are padded and shaped to the body, so legs and chest rest softly without rubbing or damaging the fur.
What's included?
What's included?
One Petsule® multifunctional pet backpack with an adjustable, reinforced shoulder strap.
Which size should I choose?
Which size should I choose?
S fits pets from 2 to 4 kg, M from 4 to 6.5 kg and L from 6.5 to 9 kg. If your pet is between two sizes, go for the bigger one.
Is it safe? Can my pet jump out?
Is it safe? Can my pet jump out?
It has a built-in harness and a reinforced top support that wraps securely around your pet, so they stay close to you and can't slip out.
Will my pet get too hot?
Will my pet get too hot?
No. The breathable mesh panels and semi-open design keep air flowing so your pet stays cool.
How long does shipping take?
How long does shipping take?
Orders are processed in 2–3 business days. You'll receive your tracking number by email as soon as your order ships. Delivery takes 7–14 business days with Standard shipping or 7–12 business days with Express shipping.